Privacy Policy

1. GENERAL PROVISIONS

1.1. This Privacy Policy serves as an addendum to the Terms & Conditions and will be in effect simultaneously with it.

1.2. VISIOLA LTD values and upholds the importance of confidentiality, taking all necessary measures to guarantee the safety and privacy of personal data and other information processed on this website. We hold the privacy and security of our users’ information in the highest regard and take steps to safeguard against unauthorized access, disclosure, alteration, or destruction of personal data.

1.3. Upon visiting this website and/or utilizing the information and/or services provided therein, the Client acknowledges, understands, and agrees to abide by the Personal Data Protection Policy. Furthermore, the Client consents to the transfer of their data to an affiliate company, based on a contractual relationship, for the sole purpose of Anti-Money Laundering (AML) compliance.

By consenting to this policy, the Client acknowledges that their personal data may be shared and processed in accordance with the Personal Data Protection Policy. This includes any personal information, such as name, address, and contact details, which may be collected by the website or its affiliate companies.

In summary, the Client understands that by accessing this website and/or utilizing its services, they are consenting to the collection, transfer, and processing of their personal data for the sole purpose of AML compliance, as outlined in the Personal Data Protection Policy.

2. PERSONAL DATA MANAGEMENT

2.1. VISIOLA LTD receives data directly from clients and publicly available sources, which may contain personal information. As such, VISIOLA LTD will process this data in accordance with its Personal Data Protection Policy. It is possible that some of the information obtained by VISIOLA LTD may be considered sensitive, and therefore the company is committed to ensuring the privacy and security of such data. VISIOLA LTD understands the importance of protecting personal information and is fully committed to complying with all relevant data protection regulations.

2.2. The websites that the Client can visit without disclosing any personal information are numerous. However, if the Client intends to utilize the services provided by VISIOLA LTD on the website, they will be required to furnish their address, phone number, full name or company name, and other relevant information (depending on the services that the Client is interested in).

2.3. VISIOLA LTD typically manages the personal data of its clients, including their name, email address, mobile phone number, identification information such as ID number and identity document issue date, date of birth, photograph, physical address, and IP address. This information is provided by the client to VISIOLA LTD for the purpose of managing their account and providing services. VISIOLA LTD is committed to protecting the privacy and confidentiality of its clients’ personal data, and complies with all applicable data protection laws and regulations.

2.4. The information submitted by the Client will be processed for the following objectives: identity verification, validation of the accuracy of personal data, execution and monitoring of various agreements, detection and prevention of money laundering or other illicit activities, among others.

2.5. VISIOLA LTD may utilize cookies on this website, which are small files sent to the client’s web browser and stored on their hard drive. These cookies are sent to the client’s computer during their initial visit to the website and are used to identify the computer and facilitate access to the website and its content.

By using this website, the client agrees to the use of cookies. Although most web browsers automatically accept cookies, clients have the option to modify their browser settings to reject cookies. However, if the client chooses to reject cookies, some of the website’s functions may not work correctly.

At VISIOLA LTD, we take the privacy and security of our clients seriously. Any information collected through the use of cookies is treated in accordance with our privacy policy. If you have any questions or concerns about our use of cookies, please do not hesitate to contact us via email support@helpersm.pro

2.6 Similar to other websites, VISIOLA LTD tracks website visits and gathers data on the number of individuals who have accessed the site, the domain of the server from which the visitor originated, and other related information. This data is collected automatically when a visitor navigates to the VISIOLA LTD website. The purpose of this data collection is to assist the website administrator in comprehending how visitors utilize the website, and to enhance the quality of services offered by VISIOLA LTD.

2.7. The information provided by clients to VISIOLA LTD is considered confidential and will not be shared with any third party without the client’s express consent, except in cases where it is required by law or necessary for the provision of services. VISIOLA LTD retains the right to engage the services of third-party individuals or organizations at its discretion, to perform certain functions on its behalf. These individuals may be granted access to client information, but only for the purposes of performing their designated functions. Any such individual or organization will be required to maintain the confidentiality of client information and use it solely for the purposes intended.

2.8. The operator responsible for managing the processing of personal data on the website is VISIOLA LTD, as explicitly stated in the Terms & Conditions.

3. ACCESS TO PERSONAL DATA, THEIR CORRECTION AND REFUSAL

3.1. An individual has the right to request access to their personal data held by VISIOLA LTD, as well as to understand how their data is being processed and to request a copy of that data. This information can be provided free of charge once a year, but in other circumstances, there may be a reasonable fee for providing the data that does not exceed the cost of its provision.

3.2. The data subject possesses the privilege to request VISIOLA LTD to rectify any inaccuracies in their personal information at no additional cost. Additionally, the personal data subject holds the right to withhold the management and disclosure of their personal data to third parties, unless it is crucial for rendering necessary services.

3.3. The following message pertains to access, rectification, and refusal requests and can be sent to support@helpersm.pro. To submit a request, clients are required to provide their full name and username.

4. PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF NOTICE TO THE CLIENT

4.1. When registering with the System, the data subject consents to VISIOLA LTD processing their personal information for notification purposes. This includes receiving updates about changes to the services provided by VISIOLA LTD, such as updates to pricing, features, agreements with the client, and other similar changes. The notifications may also include messages and other updates related to the services provided.

5. THIRD-PARTY WEBSITES

5.1. VISIOLA LTD cannot guarantee the confidentiality of third-party websites, even if they are accessible through links provided on this website. It is recommended that you carefully review the terms and conditions of any website not owned by VISIOLA LTD.

6. INFORMATION SECURITY GUARANTEE

6.1. VISIOLA LTD is committed to ensuring the highest level of security for all information provided by its clients, as well as any public data files. To safeguard this information from unauthorized access, use, copying, or disclosure, VISIOLA LTD employs a range of administrative, technical, and physical security measures.

Our administrative controls include strict policies and procedures for accessing and handling sensitive information, as well as regular training for our staff to ensure they are aware of the latest security threats and best practices.

We also utilize a variety of technical tools, such as firewalls, intrusion detection systems, and encryption, to protect our systems and data from unauthorized access and hacking attempts.

At VISIOLA LTD, we take the security of our clients’ information seriously and continuously review and update our security measures to ensure we are providing the best possible protection against any potential threats.

7. COOKIES POLICY

7.1. How do we use Cookies?

When you browse or make purchases on our website, we and our authorized service providers may place small data files on your device, which allow us to store certain information whenever you interact with our website, applications, messaging, and tools. These data files, collectively referred to as “Cookies,” may include cookies, pixel tags, “Flash Cookies,” or other local storage provided by your browser or related applications.

We use Cookies to improve your user experience by recognizing you as a customer or visitor to our website, ensuring the security of your account, reducing risks and preventing fraud, and customizing advertised products, content, and promotional offers.

7.2. We use both session and persistent cookies. Session cookies are temporary files that are deleted once you log out of your account or close your browser. Persistent cookies, on the other hand, remain on your device until you manually delete them or they expire.

7.3. Our Cookies are encoded so that only we can interpret the information stored in them. While you have the option to decline our Cookies, doing so may impact your experience on our website. You can refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling Cookies.

It is important to note that our Cookies are in your best interest as they promote trust and safety across our website. However, if you still wish to disable them, please refer to the help section of your browser, browser extensions, or installed applications for further instructions.

8. FINAL PROVISIONS

8.1. This Personal Data Protection Policy is governed by the laws of United Kingdom. Any disputes arising from this policy shall be resolved through negotiation. In the event that an agreement cannot be reached, the dispute will be settled in the courts of United Kingdom.

8.2. The term “this Website” as used in this Personal data protection policy refers to https://helpersm.pro/